Privacy Policy

Last updated:

This Privacy Policy explains how Turn to the Sun Play Therapy collects, uses, and protects personal information when you visit this website or make contact.

We are committed to respecting your privacy in line with the UK General Data Protection Regulation (UK GDPR).

1. Information Collected

The therapist may collect the following personal data when you make contact:

  • Name, email address, phone number, child’s age (via contact form or email);
  • Information discussed during assessment or intake;
  • Technical data such as IP address or browser type via Google Analytics (see #3 below).

All client information is kept securely and confidentially.
Digital records are stored on password-protected systems.
Any physical records or therapist notes are stored securely under lock and key.

2. Use of Information

Personal data is used to:

  • Respond to enquiries;
  • Arrange and manage assessment or therapy sessions;
  • Maintain secure client records and communication.

Information is never shared with third parties unless required by law.

3. Cookies & Google Analytics (GA4)

This website uses Google Analytics to help understand general site traffic and improve website performance.

Cookies may be stored on your device for this purpose. These cookies do not collect personally identifiable information.

You can manage or disable cookies in your browser settings at any time.

In GA4, IP addresses are collected but not stored or logged in reports. Google uses the IP temporarily for geolocation (e.g. country, city), and then discards it. GA4 does not expose IP addresses to the site owner.

4. Data Storage and Security

  • All personal data is stored securely using appropriate technical and organisational safeguards.
  • Records are only retained for as long as legally or ethically required.

5. Your Rights

Under the UK GDPR, you have the right to:

  • Request access to the personal data held about you;
  • Ask for incorrect information to be updated;
  • Request deletion of your data (where lawful and appropriate);
  • Withdraw consent for communication.

To make a request, please use the contact form on this website.

6. External Links

This site may contain links to external websites (e.g. professional organisations).
This Privacy Policy does not apply to those websites.

7. Changes to This Policy

This policy may be updated from time to time.
The most recent version will always be available on this page.

8. Contact

If you have any questions or concerns about this policy or how your data is handled, please get in touch via the Contact page.